History of the Sarteneja Branch

• The Sarteneja Branch was officially inaugurated on Saturday, May 1st, 1999, and opened its doors for business on Monday, May 3rd, 1999.
• By 2013 a new two story building was completed in the Sarteneja enhancing the branch’s infrastructure significantly and better served the members and their

financial needs.

• In its early years, all business transactions were performed manually—a process that continued for the first four years of operation.
• A major milestone was reached on January 2nd, 2000, with the hiring of the branch’s first Branch Manager, followed shortly by a Customer Service Clerk, which introduced a five-day workweek and significantly enhanced service
• As part of its ongoing commitment to service excellence, the branch fully transitioned from manual operations to modern digital systems and technology, allowing for faster, more accurate, and efficient member service.
• Over the years, the Sarteneja Branch expanded its team to seven staff members, all dedicated to providing high-quality and member-focused service.
• The branch Growth the Sarteneja Branch now proudly serves approximately 2,055 members, with a loan portfolio of around $5.2 million, distributed among 453 borrowing members and total assets of $6,968,850.97 at end of July,25.
• The Sarteneja Branch remains one of the longest-serving financial institutions in the village and continues to be a trusted partner in financial empowerment for the
• The branch is also equipped with an ATM machine to provide 24 hrs cash access to the community both members and non-members.